Shipping Policy

Good Knee offers free standard shipping on United States orders.

Order processing

Orders are processed after payment is confirmed.

Current processing estimate: 2 Business Days.

Orders placed on weekends or holidays may be processed on the next business day.

Delivery estimates

Typical United States delivery estimate: 8 Business Days

Delivery estimates are estimates. Carriers, weather, customs, address issues, and seasonal volume can all interfere.

Shipping cost

Standard shipping is free for United States orders.

If expedited shipping or international shipping is available, rates and delivery estimates will be shown at checkout.

Tracking

When your order ships, you will receive a tracking number by email or SMS if that information was provided at checkout.

You can also track your order on the Track Order page.

Address accuracy

Customers are responsible for entering a complete and accurate shipping address.

If you notice an address error, contact support@goodknee.co as quickly as possible. We cannot guarantee changes after an order has been processed or shipped.

Good Knee is not responsible for packages delivered to an incorrect address entered at checkout.

Lost or stalled packages

If tracking shows no movement or your package appears lost, contact support@goodknee.co with your order number.

We will review the tracking details and help with the next step.

International shipping

International shipping: Currently Available

If international shipping is available, customers are responsible for any duties, taxes, customs fees, or import charges required by their country